Contact information

At Collectables Universe, we're committed to providing friendly, reliable customer service and are always happy to assist with your enquiries.

Whether you have a question about an order, a product, shipping, or you're looking to buy, sell or trade collectables, we'd love to hear from you.

Customer Support

Email:
info@collectablesuniverse.com

We aim to respond to all enquiries within 1–2 business days.

Online Store

Website:
collectablesuniverse.com

Browse our latest range of premium statues, figures, memorabilia and pop culture collectables anytime through our online store.

Business Location

Collectables Universe is proudly based in Melbourne, Victoria, Australia.

We are an online-only business and do not operate a physical retail showroom or offer in-store collection.

Customer Enquiries

Please contact us if you need assistance with:

  • Orders and order updates
  • Shipping enquiries
  • Returns and refunds
  • Product availability
  • Product information
  • Buy • Sell • Trade enquiries
  • General customer support

Buy • Sell • Trade

Looking to sell or trade your collectables?

We're always interested in premium statues, figures and pop culture collectables.

When contacting us, please include:

  • Clear photographs of the item
  • Brand or manufacturer
  • Character or licence
  • Condition
  • Original packaging (if available)
  • Your asking price (if applicable)

All enquiries are individually reviewed.